PRIVACY AND COOKIES POLICY
1. This Privacy Policy (hereinafter referred to as the "Policy") is addressed to users using the website available in the domain www.voltforce.pl (hereinafter referred to as the "Online Store") and specifies the type, scope, methods of using data and data security. personal data. The policy is informative and constitutes an integral part of the regulations of the Online Store. All terms used in the Policy written with a capital letter have the same meaning as assigned to them in the regulations of the Online Store, unless otherwise provided for in this Policy.
2. The administrator of personal data obtained from Users and Orderers using the Online Store is the Seller, i.e. a company under the name ProErgia Sp. z o. o. based at: ul. Mogilska 65, 31-545 Kraków, entered into the register of entrepreneurs of the National Court Register by the District Court for Kraków - Śródmieście in Kraków, 11th Commercial Division of the National Court Register under KRS number 0000606853, with a share capital of PLN 300,000.00 fully paid, NIP : 527-27-62-577, REGON 363924125, contact telephone number +48 538 209 447, email: proergia@proergia.pl (hereinafter also referred to as the "Personal Data Controller" or "Seller").
3. User placing an Order via the Online Store without registering an Ordering Party's Account, and/or registering an Ordering Party's Account, and/or contacting the Seller (e-mail or telephone), and/or using other services provided by the Seller electronically indicated in Chapter III of the regulations Online Store - provides the Seller with personal data (name and surname, address, e-mail address, telephone number, possibly company name, business address, Tax Identification Number, IP address of the computer used by the User when using the Online Store).
4. Purposes and activities of personal data processing:
4.1. placing an Order without registering the Ordering Party's Account - providing data is voluntary, but necessary in order to execute the Sales Agreement and delivery of the Order. The data provided when placing the Order is used to implement the Sales Agreement concluded with the Ordering Party, and the legal basis for their processing is Art. 6 section 1 letter b) Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation data) (hereinafter referred to as the "GDPR Regulation"). The data will be processed by the Personal Data Administrator for the period necessary to perform the Sales Agreement, however, the Personal Data Administrator will still store the Ordering Party's data in order to defend against possible claims related to withdrawal from the Sales Agreement, consider complaints, for tax settlement purposes, which is the legitimate interest of the Administrator. personal data referred to in Art. 6 section 1. letter f) GDPR Regulations. The user may correct his/her data at any time. The user also has the right to transfer data referred to in Art. 20 of the GDPR;
4.2. registration of the Ordering Party's Account - the User may register an Ordering Party's Account in order not to provide personal data during subsequent purchases. Providing data is voluntary, but necessary to register the Ordering Party's Account. The data provided during registration are used to maintain the Ordering Party's Account and execute Sales Agreements concluded by the User, and the legal basis for their processing is the consent given by the User when registering the Ordering Party's Account (in accordance with Article 6(1)(a) of the GDPR Regulation). The data will be processed by the Personal Data Administrator for the duration of the Ordering Party's Account, unless the Online Store User resigns from having it earlier. However, resigning from the Ordering Party's Account does not result in deleting the data from the database. The Personal Data Administrator will continue to store the User's data in order to defend against possible claims related to maintaining the Ordering Party's Account, in particular for the purpose of demonstrating the User's consent to registration, which is the legitimate interest of the Personal Data Administrator referred to in Art. 6 section 1. letter f) GDPR Regulations. The user may correct his/her data at any time. The user also has the right to transfer data referred to in Art. 20 of the GDPR;
4.3. contact of the Online Store User with the Personal Data Administrator - when contacting via e-mail or telephone, the User provides the Personal Data Administrator with his e-mail address as the address of the sender of the message, his name and surname, contact telephone number and address. Providing data is voluntary, but necessary for the personal data Administrator to be able to establish contact with the Online Store User. In this case, the User's data is processed for the purpose of contacting the Personal Data Administrator, based on the activities requested and initiated by the User, and the basis for processing is Art. 6 section 1 letter b) GDPR Regulations. The legal basis for data processing after the end of contact is the justified purpose of archiving correspondence for the purpose of demonstrating its course in the future (Article 6(1)(f) of the GDPR). The content of correspondence may be archived; the Personal Data Administrator is unable to clearly determine when the correspondence will be deleted. The User of the Online Store has the right to request the history of correspondence with the Personal Data Administrator (if it was subject to archiving), as well as to demand its deletion, unless archiving is justified due to the overriding interest of the Personal Data Administrator, e.g. defense against potential threats. claims from the Online Store User;
4.4. korzystanie z usług świadczonych przez Sprzedającego drogą elektroniczną polegających na przesłaniu przez Sprzedającego drogą mailową przypomnienia Hasła do Konta Zamawiającego - podanie danych jest dobrowolne, ale niezbędne w celu wykonania umowy o świadczenie drogą elektroniczną przez Sprzedającego. Dane przekazane przez Zamawiającego wykorzystywane są w celu realizacji zawartej z Użytkownikiem umowy, tj. w celu przypomnienia droga mailową Użytkownikowi Hasła do Konta Zamawiającego, zaś podstawą prawną ich przetwarzania jest wykonanie umowy zawartej z Użytkownikiem, zgodnie z art. 6 ust. 1 lit. b) Rozporządzenia RODO. Dane będą przetwarzane przez Administratora danych osobowych przez okres niezbędny do wykonania umowy o świadczenie usług drogą elektroniczną. Po wykonaniu umowy, Administrator danych osobowych nadal będzie przechowywał dane Użytkownika w celu obrony przed ewentualnymi roszczeniami dot. usług świadczonych przez Sprzedającego drogą elektroniczną, rozpatrywania reklamacji, co stanowi uzasadniony interes Administratora danych osobowych, o którym mowa w art. 6 ust. 1. lit. f) Rozporządzenia RODO. Użytkownik może w każdej chwili sprostować swoje dane. Użytkownikowi przysługuje także prawo do przenoszenia danych, o którym mowa w art. 20 Rozporządzenia RODO;
4.5. newsletter - the User of the Online Store who wants to subscribe to the newsletter in order to receive commercial information by e-mail from the Personal Data Administrator must provide his e-mail address via the newsletter subscription form or tick the appropriate check-box with consent when placing an Order. Providing data is voluntary, but necessary to subscribe to the newsletter. The data provided when subscribing to the newsletter is used to send the User the newsletter, and the legal basis for their processing is the consent given by the User when subscribing to the newsletter (in accordance with Article 6(1)(a) of the GDPR Regulation. The data will be processed by the Personal Data Administrator for the duration of the newsletter's operation, unless the Online Store User resigns from receiving it earlier. However, unsubscribing from the newsletter does not result in deletion of data from the database. The Personal Data Administrator will continue to store the User's data in the mailing system in order to defend against possible claims related to sending the newsletter, in particular for the purpose of demonstrating the User's consent to receiving the newsletter, which is the legitimate interest of the Personal Data Administrator referred to in Art. 6 section 1. letter f) GDPR Regulations. The user may correct his/her data saved in the newsletter database at any time. The user also has the right to transfer data referred to in Art. 20 of the GDPR Regulation.
5. The Personal Data Administrator may also use the personal data of the Online Store User in order for others to process their personal data, e.g. to pursue claims arising from Sales Agreements, pursuant to Art. 6 section 1 letter f) and art. 9 section 2 letter h) GDPR Regulations - for the limitation periods for claims specified in the law.
6. The personal data administrator informs that the Online Store User has the right to transfer data at any time, the right to access the content of personal data and the ability to correct them, raise an objection to data processing, and consent to data processing may be granted by the Store User website revoked at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal. The personal data administrator may refuse to delete the User's personal data if there are grounds arising from legal provisions. The user also has the right to submit a complaint regarding the processing of personal data to the President of the Personal Data Protection Office. The rules related to the implementation of the indicated rights are described in detail in Art. 16 – 21 of the GDPR. The data of Online Store Users and Orderers will not be subject to automated decision-making, including profiling.
7. The personal data administrator also hereby informs that he never transfers, sells or lends the personal data collected by Users and Orderers in the Online Store to third parties other than those indicated in this Policy, unless with the express consent or request of the User or Orderer, or at the request of state authorities authorized by law in connection with ongoing proceedings (e.g. law enforcement authorities, Trade Inspection).
8. The personal data administrator processes personal data provided by the User or Ordering Party in a manner consistent with the scope of the permission granted and legal requirements, including the provisions of the GDPR Regulation, and in particular protects the personal data of Users and Ordering Parties against disclosure to unauthorized persons, loss or damage, guaranteeing as well as the confidentiality of all personal data provided to him. The personal data administrator undertakes to make every effort to maintain appropriate security of personal data provided to him by the User.
9. Personal data provided to the Administrator will not be made available to third parties other than those indicated in the regulations available in the Online Store (e.g. companies delivering Goods, banks, companies operating electronic payment systems, accounting company, company providing technical support for the server on which the Online Store is located). ), for purposes other than those indicated in the regulations of the Online Store. All entities to which the Personal Data Administrator entrusts the processing of personal data guarantee the use of appropriate protection and security measures for personal data required by law.
10. The Online Store website uses the Google Analytics plug-in - the so-called tracking code that indicates the age, gender, location of people accessing the website and traffic in the Online Store. The data obtained in this way is used only for statistical purposes. Personal data obtained in this way is stored for a maximum period of 36 months. At any time, the Online Store User may block the Google Analytics JavaScript code by visiting the link: https://tools.google.com/dlpage/gaoptout and following the tips and instructions contained therein.
11. The online store uses "cookies" which are used to identify the browser when using the online store, so that it is known which page to display. Cookies do not contain any personal data. When entering the Online Store website, certain information may be placed on the User's computer, which may be in the form of a "cookie" file. Detailed and most up-to-date information on this subject can be found directly on the manufacturer's website http://www.google.pl/intl/pl/policies/technologies/types/
12. "Cookies" are small files consisting of a sequence of letters and characters, saved on the computer by the Internet server when visiting a given page of a product presented in the Online Store. Cookies are used by the Online Store only to better adapt the website to the User's individual preferences. In addition, cookies used in the Online Store may serve the following purposes:
a) ensuring proper operation and improving the functionality of the Online Store - "cookies" files enable access to some parts of the website, e.g. those secured by the login system, and cause remembering information provided by the User, e.g. Login to the Ordering Party's Account;
b) improving the efficiency and optimization of the operation of the Online Store - "cookies" files enable reading information on how Users navigate the website and thus help to improve its operation;
c) targeting information and promotional content - "cookies" are intended to automatically adapt the content of the Online Store to the User's needs;
d) to prevent sending spam.
13. Information collected and generated by "cookies" in the Online Store does not allow personalization and identification of the User, and as a result of their use, no personal data of the Online Store User is stored.
14. Cookies used in the Online Store are safe and do not have a harmful effect on the User's computer. By using the Online Store, the User consents to the use of cookies in accordance with this Policy. The User may at any time change the way cookies are used by the browser, including blocking or deleting cookies from the Online Store. In most web browsers, you can delete cookies from your computer's hard drive, block all sent cookies, or set a warning before saving such files on your hard drive. To do this, please read the user manual or help topics of the web browser you are using. The process of controlling and deleting cookies may vary depending on the browser used. Restricting the use of cookies may affect some of the functionalities available in the Online Store.
15. The online store contains links to other websites not administered by the Personal Data Administrator (e.g. Facebook, Instagram), therefore it cannot be held responsible for the content of these websites or for the level of privacy protection implemented by the administrators of these websites. The personal data administrator also informs that this Policy applies only to the Online Store and that after switching to other websites, it is recommended that the User read the privacy policy applicable to a given website before providing their personal data there. If you decide to go to and visit such websites, you do so at your own risk.
16. The personal data administrator is entitled to make changes to this Policy for important reasons (e.g. change in legal provisions, change in the rules for placing Orders in the Online Store). In the event of changes being introduced, the User will be notified at least 14 days in advance before the date of entry into force of the changes - appropriate information about changes to the Policy will be placed in the Online Store, and Users with a registered Ordering Account or subscribing to the newsletter - will be notified about changes in Politics also by e-mail.
17. If the amended Policy is not accepted, the Online Store User has the right to terminate the Policy and thus refuse to leave his/her personal data any longer.
18. The User is asked to immediately notify the Personal Data Administrator of any violations of security rules related to the use of the Online Store. In the event of any questions, comments, conclusions or suggestions regarding this Policy, a request to provide information about the User, the Ordering Party, information that the Personal Data Administrator has about the User or the Ordering Party in the Online Store and for what purposes it is processed - the User or the Ordering Party is asked to please contact the Personal Data Administrator by e-mail: proergia@proergia.pl or by phone: +48 538 209 447.